US Repairs
US Repairs LLC is an independent computer repair and IT support provider staffed by certified technicians and IT engineers. We provide third-party, multi-brand support—not official manufacturer support. This page explains how to identify our business, choose the right support channel, and review service and purchase terms before sharing access or paying.
US Repairs LLC operates usrepairs.com and usrepairs.net. US Repairs provides remote computer and IT support across the United States, with hands-on hardware repairs at the Hampton, Virginia location. Remote software assistance and physical component repairs are different services; describe the problem before arranging support.
US Repairs LLC is an independent computer repair and IT support provider staffed by certified technicians and IT engineers. We provide third-party, multi-brand support—not official manufacturer support. Our team helps with computers, printers, software, and related technology across brands. Brand names identify products we work with; they do not mean we are the manufacturer or its official support service. Technical certifications do not by themselves imply authorization or endorsement from a particular manufacturer or software publisher.
US Repairs LLC operates usrepairs.com and usrepairs.net. To contact us about this website, open https://usrepairs.com directly and call (800) 381-8784 using the number shown here. The business name is US Repairs LLC, and the Hampton location is 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074. Compare those details with your quote or order confirmation. Do not rely on caller ID, a search advertisement, a pop-up, or a forum post alone to identify a support provider.
Start with the relevant manufacturer or software publisher's official support site for warranty eligibility, subscriptions, official drivers, or a repair covered by the manufacturer. Independent third-party support is separate from manufacturer warranty service. Check the official website for your device, software, or service and review the available support options before approving a separate paid service.
Confirm who will provide the service, the problem to be investigated, the proposed work, and the price before approving access. Ask whether the charge is one-time or recurring and how to disconnect the session. Stay at your device, close unrelated private documents, and enter your own passwords when needed. Do not share bank sign-in details or authentication codes in an inquiry or allow access just because an unexpected caller asks for it.
Read the selected product or service listing together with the Purchase Policy, Return & Refund Policy, Terms of Service, and Privacy Policy linked below. Check what is included, any subscription renewal or cancellation conditions, and whether setup or follow-up work has a separate cost. Eligibility and conditions depend on the purchase; this page does not create a new refund promise or replace those policies.
Call (800) 381-8784 during Monday–Friday, 9:00am–6:00pm Eastern. Have the order or invoice reference, purchase date, and a brief description of the issue available. Do not put card numbers, passwords, identity documents, or other sensitive information in a public review. If a charge is unfamiliar, verify the merchant details and contact your payment provider through its official channel as well.
These are the published policies for purchases and services through this website.
Use the BBB profile to check its current business information, accreditation status, and customer feedback. The FTC provides general consumer guidance about identifying unwanted tech-support approaches. For official brand support, visit the relevant manufacturer or software publisher's own website. The links below are independent references, not endorsements of US Repairs or evidence of a manufacturer partnership.
US Repairs LLC is an independent computer repair and IT support provider staffed by certified technicians and IT engineers. We provide third-party, multi-brand support—not official manufacturer support. Trust Center
Phone: (800) 381-8784
Shop: 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074
Hours: Monday to Friday, 9:00am to 6:00pm Eastern