US Repairs LLC is an independent computer repair and IT support provider staffed by certified technicians and IT engineers. We provide third-party, multi-brand support—not official manufacturer support.Trust Center

    Online and Offsite Computer Repair & Tech Support · All 50 States

    All Your Tech, One Team
    Fixed Fast and Kept Running

    From printers and laptops to desktops, Wi-Fi, and business networks, our technicians repair, set up, and support the technology your home and business run on. Most problems are solved online the same day, anywhere in the US.

    US Repairs BBB Business ReviewNorton Authorized Reseller
    US Repairs technicians fixing home devices including printers, computers, and laptops

    Solutions and Services

    From cyber security to hardware repair, we cover every aspect of your technology needs.

    Stay Protected Against Modern Threats

    Your Business: Safe, Monitored, Resilient

    We provide layered security solutions to protect your business and personal devices from cyber threats. From firewall configuration and antivirus deployment to network monitoring and vulnerability assessments, our team works to keep your systems safe and your data secure.

    Network Security SetupFirewall & AntivirusThreat MonitoringSecurity Audits

    Business IT Recovery

    IT Infrastructure That Keeps Your Business Running

    Downtime can be costly for any business. Our managed IT recovery services are designed to reduce disruption with proactive monitoring, automated backups, and disaster recovery solutions.

    Uptime Focus

    We aim for maximum uptime

    Fast Response

    Quick turnaround on issues

    Monitoring

    Proactive system checks

    Small Business Solutions

    How IT Devices Help Small Businesses Grow

    The right technology transforms small businesses. From efficient point-of-sale systems to secure cloud networking, we help you select, deploy, and maintain the devices that drive your growth.

    • Custom device procurement & setup
    • Secure cloud backup solutions
    • Network infrastructure design
    • Ongoing managed IT support
    • Cybersecurity audit & protection

    Your Home Tech Partner

    US Repairs is the Ultimate Solution for All Home Tech Needs

    Whether you need a repair, want to buy new technology, or require professional service — US Repairs is your one-stop shop. We handle everything from smartphone screen replacements to full home network installations.

    Repair

    Fix any device, any brand

    Buy

    Trusted products at fair prices

    Service

    Professional setup & support

    Home Consumer Electronics

    Smart TVs
    Laptops
    Desktops
    Printers
    Smart Home
    Storage

    Security Products We Carry

    LifeLock Identity Theft Protection
    Norton Antivirus and Security

    Available Through US Repairs

    We sell and set up Norton & LifeLock products

    Beyond Computer Protection

    US Repairs Helps You Protect Your Digital Identity

    In today's digital world, protecting your identity is just as important as protecting your computer. Our team helps home users safeguard their personal information, financial data, and online presence.

    • Identity theft monitoring & alerts
    • Dark web scanning for personal data
    • Secure password management setup
    • VPN configuration for privacy
    • Financial account protection
    • Family identity protection plans

    Software Solutions

    Buy & Get Expert Support for All Major Software

    Purchase licensed software with digital delivery. Our technicians provide installation, configuration, and ongoing support so you get the most out of every product.

    • Licensed software at competitive prices
    • Digital delivery available
    • Professional installation & setup
    • Ongoing technical support
    • Volume licensing for businesses

    Major Software Products

    Microsoft 365 software logo

    Microsoft 365

    Norton Security software logo

    Norton Security

    Adobe Creative software logo

    Adobe Creative

    QuickBooks software logo

    QuickBooks

    Windows OS software logo

    Windows OS

    Cloud Backup

    Service Plans

    Care & Protection Plans

    Choose the plan that fits your needs — from essential coverage to our premium PRO experience.

    US Repairs Care – 1 Year

    1 Yearcoverage
    • Priority tech support
    • Remote diagnostics
    • Annual system tune-up
    • Discounted repairs

    US Repairs Care – 2 Year

    2 Yearscoverage
    • Everything in 1-Year plan
    • Extended coverage period
    • Bi-annual system tune-ups
    • Priority scheduling
    Best Value

    US Repairs Care PRO – 3 Year

    3 Yearscoverage
    • Everything in 2-Year plan
    • PRO-level priority support
    • Quarterly system tune-ups
    • Free onsite visits
    • Dedicated technician

    Need Immediate Tech Support?

    Our technicians are ready to help you — remotely or at your location.

    Our Services

    What We Offer

    Device Repair

    We repair printers, laptops, desktops, and other devices. Contact us to discuss your device and arrange service.

    IT Setup & Support

    From network setup to software installation, we help get your technology up and running.

    Product Sales

    Browse our selection of printers, laptops, desktops, and software from well-known brands.

    Identity Protection

    We offer LifeLock and Norton products to help protect your personal and business information.

    All 50 States

    Fixed Online, Anywhere in the US

    US Repairs is a computer repair and IT support company serving customers across the United States. Most problems are fixed remotely the same day over a secure connection, so you do not need to unplug anything, drive anywhere, or wait for an appointment window. For hardware repair needs, contact us to discuss the problem and arrange appropriate service.

    What can be fixed online, anywhere in the US

    A technician connects to your computer securely, shows you what is wrong, and fixes it while you watch. You approve the price before any work starts.

    • Virus, malware, and ransomware removal
    • Slow or crashing computer diagnostics and tune-ups
    • Windows and macOS troubleshooting, updates, and repair
    • Microsoft 365, QuickBooks, and business software setup
    • Email, printer, and network configuration
    • Wi-Fi, router, and connectivity problems
    • Antivirus, firewall, and small business security setup
    • Identity theft protection and password manager setup
    • Data backup configuration and file recovery guidance
    • New computer setup and data transfer

    Hardware repair support

    Some repairs require hands-on work rather than a remote session. Contact us to discuss your device and arrange appropriate service.

    • Laptop screen and keyboard replacement
    • Battery replacement
    • Desktop component upgrades and custom builds
    • Printer hardware repair
    • Physical data recovery from failed drives

    Who is US Repairs?

    US Repairs LLC is an independent computer repair and IT support provider staffed by certified technicians and IT engineers. We provide third-party, multi-brand support—not official manufacturer support. The business address is 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074, and its phone number is (800) 381-8784. It repairs computers online for customers throughout the United States and provides hardware repair services. Contact US Repairs to discuss service options for your device. It is a Norton reseller and a BBB Accredited Business. Its official websites are https://usrepairs.com and https://www.usrepairs.net. US Repairs does not repair household appliances and is not a software development firm.

    Who we help

    Home users, remote workers, and small businesses. We are a Norton reseller and BBB accredited. Call (800) 381-8784 to get started.

    Common Questions

    Questions People Ask Before Booking a Repair

    Who provides support at US Repairs?

    US Repairs LLC is an independent computer repair and IT support provider staffed by certified technicians and IT engineers. We provide third-party, multi-brand support—not official manufacturer support. Our team helps with computers, printers, software, and related technology across brands. Brand names identify products we work with; they do not mean we are the manufacturer or its official support service. Technical certifications do not by themselves imply authorization or endorsement from a particular manufacturer or software publisher.

    How can I verify that I am contacting US Repairs?

    US Repairs LLC operates usrepairs.com and usrepairs.net. To contact us about this website, open https://usrepairs.com directly and call (800) 381-8784 using the number shown here. The business name is US Repairs LLC, and the business address is 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074. Compare those details with your quote or order confirmation. Do not rely on caller ID, a search advertisement, a pop-up, or a forum post alone to identify a support provider.

    Can a computer really be fixed online?

    Yes. Most computer problems are software problems, and software can be repaired over a remote connection without the machine leaving your desk. US Repairs fixes viruses, slow performance, crashes, failed updates, printer and Wi-Fi faults, and software setup online, usually the same day. Only physical damage — a cracked screen, a dead battery, a failed hard drive — needs the computer in hand.

    Do you help customers outside Virginia?

    Yes. US Repairs provides online computer repair and tech support in all 50 states. Remote support is not limited to Virginia. Support hours are Monday to Friday, 9:00am to 6:00pm Eastern.

    How long does an online repair take?

    Most jobs are finished in a single session on the day you call. A virus removal or a slow-computer tune-up typically takes under an hour. Larger jobs, such as setting up a small business network or migrating data to a new machine, are quoted before work begins.

    What will it cost?

    You are told the price before any work starts and nothing proceeds until you approve it. There is no charge for describing your problem over the phone, and no work is carried out on your computer without your explicit go-ahead.

    Is it safe to let a technician connect to my computer?

    The session runs over an encrypted connection that you start yourself, you watch every action on your own screen as it happens, and you can end the session instantly at any point. Nothing is installed without your approval. US Repairs will never call you unprompted about a virus — any unexpected call or pop-up warning claiming to be technical support is a scam.

    My computer is running slow. Can that be fixed remotely?

    Almost always. A slow computer is usually caused by startup programs, a full or failing drive, background malware, or overdue updates — all of which are diagnosed and fixed remotely. A technician shows you what is causing it before changing anything.

    What if my laptop needs a physical repair?

    US Repairs provides hardware services including screen and keyboard replacement, batteries, SSD and RAM upgrades, printer hardware, and data recovery from failed drives. Call (800) 381-8784 to discuss the device, the problem, and how to arrange service.

    What does a computer diagnostic involve?

    A technician checks the health of the drive, memory, and battery, reviews what runs at startup, scans for malware, and confirms Windows or macOS is fully updated. You are shown the findings and told what the repair involves before anything is changed.

    Do you offer computer repair services for small businesses?

    Yes. US Repairs supports small business IT alongside home users — workstation repair, Microsoft 365 and QuickBooks setup, shared printers, email, backups, firewalls, and antivirus rollout. Most of it is handled remotely so nobody has to wait for an engineer to drive out.

    Can you set up a new PC and move my files across?

    Yes. New computer setup is one of the most common jobs: installing updates and software, transferring documents, photos, email, and bookmarks from the old machine, connecting printers and Wi-Fi, and removing the preinstalled bloatware that slows a new PC down. It is done remotely in a single session.

    Can I call and get computer help over the phone?

    Yes. Call (800) 381-8784, Monday to Friday, 9:00am to 6:00pm Eastern, and describe the problem. There is no charge to talk it through. If it can be fixed online, a technician can usually start a secure session on the same call.

    Is US Repairs a real company?

    Yes. US Repairs LLC is a registered business. Its business address is 4410 Claiborne Sq E STE 334, Hampton, VA 23666-2074, and its phone number is (800) 381-8784. It is a BBB Accredited Business and a Norton reseller. Its official websites are https://usrepairs.com and https://www.usrepairs.net. See the Trust Center for contact verification and the distinction between independent support and manufacturer support.