US Repairs memberships
For the laptop you rely on and the devices your household shares. Get ongoing support from one independent team, with 12 months paid upfront and no automatic renewal.
Plans from $160 USD for 12 months. Staff activation after verified payment.
01 / Choose your coverage
Five plans. The same commitment to helpful support. Choose your device allowance and whether you need scheduled home visits.
$160
USD · 12 months, paid upfront
No automatic renewal
$325
USD · 12 months, paid upfront
No automatic renewal
$525
USD · 12 months, paid upfront
No automatic renewal
$725
USD · 12 months, paid upfront
No automatic renewal
$925
USD · 12 months, paid upfront
No automatic renewal
*Remote help requests are available 24/7/365; immediate response is not guaranteed. Antivirus licenses last only for the membership term; the supported product is named at benefit activation. Home-visit address serviceability is confirmed before activation; an unsupported address receives a full refund before any services are used. Visits do not roll over, except rescheduling when US Repairs misses a visit. Additional visit time requires advance approval at a quoted hourly rate—no automatic charges. Memberships are manually activated by staff after verified payment. Contact Us is an inquiry, not online checkout.
You pay for parts and applicable taxes with advance approval. Parts are subject to availability. No replacement devices or upgrades. Pre-existing problems, theft, loss, misuse, and consumables are excluded. This is not insurance or a manufacturer warranty.
Within 30 days of purchase: plan price less standard prices of used home visits and repair labor. After 30 days from purchase: full unused months prorated, less those services; refund floor $0. Confirmation within 3 business days; original-method refund within 5–10 business days after confirmation. Your applicable-law rights are preserved. Full cancellation terms
02 / Know what is included
Know what your membership covers before you choose it.
Included with every membership, for the eligible devices covered by your plan.
Everyday covers one laptop. The other four plans extend care to eligible computers, printers, and phones.
This is a service membership—not insurance or a manufacturer warranty.
For the full coverage, exclusions, and refund rules, read the membership terms.
03 / A human start
You do not need to know what is wrong—or which plan to choose—to have a conversation with us.
Up to 30 minutes to understand your issue. No purchase or card required. This is an initial assessment, not unlimited free help; pre-existing problems are excluded from membership.
We review device eligibility, compatibility, and your plan. For plans with home visits, we confirm your address can be served before activation.
After payment is verified, our team manually activates your 12-month membership and confirms your start date. There is no automatic renewal.
04 / Before you decide
Take a moment to understand the details. We are here if you want to talk them through.
Read the full membership termsNo. Each membership is paid upfront in USD and lasts 12 months from staff activation after verified payment. There is no monthly billing or automatic renewal. Contact US Repairs if you want another year when your term ends.
Members can request remote technical help 24 hours a day, every day of the year. This does not guarantee an immediate response, an instant connection, or a specific resolution time. Work is coordinated with the support team and depends on the issue and technician availability.
Each covered device is eligible for a cleanup every 45 days, with no annual cap. Every plan also includes a compatible antivirus license for each covered device during the membership term only. The supported product is named at benefit activation and compatibility is confirmed for your devices.
Approved repair labor is included for eligible devices. Everyday Tech Care covers one laptop only and excludes printer and phone repair. The other four plans cover eligible computers, printers, and phones, including screen repair labor. You pay for parts and applicable taxes only after approving them in advance. US Repairs covers approved repair labor and standard round-trip shipping for eligible repairs. Parts are subject to availability. Replacement devices and upgrades are not included.
Home Tech Care, Family Tech Care, Family Tech Care Plus, and Whole-Home Tech Care include one scheduled home visit per plan month, up to 60 minutes. US Repairs confirms address serviceability before activation; if your address cannot be served, you receive a full refund before any services are used. Additional visit time requires your advance approval at a quoted hourly rate; there are no automatic additional charges. Unused visits do not roll over, except that a visit missed by US Repairs can be rescheduled. Everyday Tech Care does not include home visits.
Yes. Call (800) 381-8784 or email contact@usrepairs.co. US Repairs confirms cancellation within 3 business days. Within 30 days of purchase, the refund is the plan price less the standard price of used home visits and repair labor. After 30 days from purchase, full unused months are prorated, less those services. Refunds cannot fall below zero and there is no cancellation fee. Refunds return to the original payment method within 5–10 business days after confirmation. See the membership terms for provider cancellation. Your rights under applicable law are preserved.
Yes. The initial diagnosis is free for up to 30 minutes, with no purchase or card required. It is an initial assessment, not unlimited free technical help. Existing problems are not covered by a new membership.
Memberships cannot be transferred between people. You can request replacement of a covered device with another eligible device, subject to US Repairs' approval and the plan's device limit. Pre-existing issues on the replacement device are excluded.
Neither. This is a service membership from US Repairs, an independent tech-support business. Pre-existing problems, theft, loss, misuse, consumables, device replacements, and upgrades are excluded. Approved repair labor has a 30-day workmanship guarantee, which does not cover parts or new faults.
Here to help you choose
Tell us about your devices and the help you need. We will explain the options—without asking you to commit to a recurring bill.
